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Sunday, April 19, 2015
Managing Essentials Performance Management Interviewing Skills Preventing Sexual Harassment Managing Change Time Management Understanding Diversity Negotiation Skills Legal Issues for Managers Presentation Skills Emotional Intelligence

A 3 Hour Onsite Training Course

Just $2,400 per session
(plus travel costs, if any)
Includes all materials*
Presented by one of our talented instructors

* Up to 15 participants

Multiple session or non-profits discounts may apply, call for details



Written Business Communication Course

 printable brochure

Written Business Communication.
Once thought to be a dying form of communication, the ease and prevalence of e-mail has made writing more revelant, and visible, than ever before. Skill or lack of skill in written communication can dramatically influence how people perceive you, and can also have significant impact on business outcomes.

This short program covers all the sore points that business people face today in written, e-mail intensive, communication.

What The Course Covers:

  • Overview of business communication and the two purposes

  • Improving written communication (e-mail particularly) through:
    • volume management - reigning in the e-mail monster
    • content crafting guidelines
    • how to handle sensitive or challenging content
    • managing the interpersonal side to written communication

  • Plus, we'll address some basic writing issues or skills, including:
    • excessive informality
    • use of subject sentences
    • the active voice
    • vocabulary choices

Course includes:    Fun assessments and exercises


SSA Training, Inc.
Creators of "What Really Matters..." Training Materials
827 Hollywood Way, Suite 522
Burbank, CA 91505
Phone: 818-840-8411
Copyright © 2009-2010, SSA Training, Inc.  All Rights Reserved.